tag:blogger.com,1999:blog-8985268593347965922009-10-16T17:02:11.523-07:00Take a look around for common questions and to troubleshoot. <br><br>If you don't see your question, <a href="mailto:feedback@poweredbyimp.com"> email us,</a> and we'll post it here (without your name, of course).imp supporthttp://www.blogger.com/profile/17598911681049599831noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-898526859334796592.post-21365316641019913092007-03-11T11:45:00.000-07:002008-11-13T20:43:04.692-08:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_gZt744OS3aI/RcD9NASGuJI/AAAAAAAAAAY/kvdox8vkYqQ/s1600-h/icons_on.png"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://1.bp.blogspot.com/_gZt744OS3aI/RcD9NASGuJI/AAAAAAAAAAY/kvdox8vkYqQ/s320/icons_on.png" alt="" id="BLOGGER_PHOTO_ID_5026295584001538194" border="0" /></a><span style="font-size:85%;"><span style="font-family:lucida grande;"> imp takes a few moments to load content from your Media Taster into your imp. When it's finished loading, it will look like the image on the left. </span></span><br /><span style="font-size:85%;"><span style="font-family:lucida grande;"><br />In the upper left corner of the display, you'll see the name of your Media Taster. While you're waiting for the content to get delivered, you can go ahead and explore the Store (on the lower left) and search for artists.<br /><br />Or to get a look at the progress being made on your media downloading, you can click on the name of the Media Taster in the upper left.<br /><br />If after more than 60 seconds nothing has populated any of the main windows. Go back to the website where you got your media taster and re-download the mini-app to add that taster to your imp. You can also try restarting imp.<br /></span></span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/898526859334796592-2136531664101991309?l=impsupport.blogspot.com'/></div>imp supporthttp://www.blogger.com/profile/17598911681049599831noreply@blogger.com0tag:blogger.com,1999:blog-898526859334796592.post-5775543455095561062007-01-31T13:00:00.000-08:002007-01-31T12:20:45.775-08:00<span style="font-size:85%;"><span style="font-family:trebuchet ms;">To run imp and the Media Tasters within it, you'll need to have a broadband internet connection. In addition, the following platforms are supported:<br /><br />PCs running Windows XP<br />Minimum of 512 MB Ram<br /><br /></span></span><span style="font-size:85%;"><span style="font-family:trebuchet ms;">Macintosh G3, G4, G5<br />Minimum of 512 MB Ram<br />OSX 10.3 or higher<br /><br />Certain software, we know can causes conflicts, such as over-zealous firewalls or some Virus Protection software.</span></span><span style="font-size:85%;"><span style="font-family:trebuchet ms;"> In addition, imp is not yet supporting development on Dual-Core Macs, or the Windows Vista operating system. Check back for updates and additional applications that are supported.</span></span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/898526859334796592-577554345509556106?l=impsupport.blogspot.com'/></div>imp supporthttp://www.blogger.com/profile/17598911681049599831noreply@blogger.com0tag:blogger.com,1999:blog-898526859334796592.post-24505721746554862542007-01-31T11:13:00.000-08:002007-01-31T11:21:36.036-08:00<span style=";font-family:lucida grande;font-size:85%;" >If you see the following error message, </span><span style=";font-family:lucida grande;font-size:85%;" >you'll need to install or update java on your machine.</span><br /><span style=";font-family:lucida grande;font-size:85%;" ><br /></span><div style="text-align: center;font-family:lucida grande;"><span style="font-size:85%;"><span style="font-weight: bold;font-family:times new roman;" >No JVM could be found on your system.</span><span style="font-weight: bold;font-family:times new roman;" ><br />Please define EXE4J_JAVA_HOME</span><span style="font-weight: bold;font-family:times new roman;" > to point to<br />an installed JDK or JRE or download a JRE from www.java.com <http:> </http:></span><br /></span></div><span style=";font-family:lucida grande;font-size:85%;" ><br />PCs can find the latest version of Java from Sun Microsystems here: <a href="http://www.java.com/getjava/">http://www.java.com/getjava/</a><br />If you're on a Mac, you'll need to visit the apple website here: <a href="http://www.apple.com/java/">http://www.apple.com/java/</a><br /></span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/898526859334796592-2450572174655486254?l=impsupport.blogspot.com'/></div>imp supporthttp://www.blogger.com/profile/17598911681049599831noreply@blogger.com0tag:blogger.com,1999:blog-898526859334796592.post-39970028295502702212007-01-31T11:07:00.000-08:002007-01-31T11:09:07.343-08:00<span style="font-size:85%;"><span style="font-family: lucida grande;">Here you'll find valuable information about how imp works and any technical difficulties we're addressed. Please check here if you have questions.<br /><br />Thank you for using imp!<br /></span></span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/898526859334796592-3997002829550270221?l=impsupport.blogspot.com'/></div>imp supporthttp://www.blogger.com/profile/17598911681049599831noreply@blogger.com0