imp is runnning, but nothing is there

imp takes a few moments to load content from your Media Taster into your imp. When it's finished loading, it will look like the image on the left.

In the upper left corner of the display, you'll see the name of your Media Taster. While you're waiting for the content to get delivered, you can go ahead and explore the Store (on the lower left) and search for artists.

Or to get a look at the progress being made on your media downloading, you can click on the name of the Media Taster in the upper left.

If after more than 60 seconds nothing has populated any of the main windows. Go back to the website where you got your media taster and re-download the mini-app to add that taster to your imp. You can also try restarting imp.

Computer Requirements

To run imp and the Media Tasters within it, you'll need to have a broadband internet connection. In addition, the following platforms are supported:

PCs running Windows XP
Minimum of 512 MB Ram

Macintosh G3, G4, G5
Minimum of 512 MB Ram
OSX 10.3 or higher

Certain software, we know can causes conflicts, such as over-zealous firewalls or some Virus Protection software. In addition, imp is not yet supporting development on Dual-Core Macs, or the Windows Vista operating system. Check back for updates and additional applications that are supported.

No Java error

If you see the following error message, you'll need to install or update java on your machine.

No JVM could be found on your system.
Please define EXE4J_JAVA_HOME to point to
an installed JDK or JRE or download a JRE from www.java.com

PCs can find the latest version of Java from Sun Microsystems here: http://www.java.com/getjava/
If you're on a Mac, you'll need to visit the apple website here: http://www.apple.com/java/

Starting the imp support blog

Here you'll find valuable information about how imp works and any technical difficulties we're addressed. Please check here if you have questions.

Thank you for using imp!